Shipping policy

SHIPPING POLICY

At HavenCo, we aim to make your shopping experience simple, reliable, and convenient.

SHIPPING DESTINATION

We currently ship orders within India only.

We are working towards introducing international shipping in the future. International shipping will be made available once the service is launched.

SHIPPING CHARGES

Free shipping is available on orders above the applicable minimum order value shown on our website.

For orders below the applicable minimum order value, shipping charges may apply and will be displayed during checkout before you complete your purchase.

DELIVERY TIME

Orders are generally delivered within 3–7 business days after they have been processed and dispatched.

Delivery times may vary depending on your location, product availability, courier service, weather conditions, public holidays, or other circumstances beyond our control.

ORDER PROCESSING

Orders are normally processed after successful payment confirmation.

Once your order has been dispatched, you may receive shipping or tracking information through the contact details provided at checkout.

DELIVERY DELAYS

While we aim to deliver within the estimated timeframe, occasional delays may occur due to courier issues, weather conditions, high order volumes, public holidays, or circumstances beyond our control.

If your order is significantly delayed, please contact us and we will assist you.

WRONG OR INCOMPLETE ADDRESS

Please make sure that your delivery address, phone number, and other required details are accurate before placing your order.

HavenCo may not be responsible for delays or additional delivery issues caused by an incorrect or incomplete address provided by the customer.

CONTACT US

If you have questions about your order or delivery, please contact us at:

Email: havencoworld@gmail.com

Our support team will be happy to assist you.